5

⭐⭐⭐⭐⭐ I had a fantastic experience at George’s Friendly Auto Service! I brought my car in for an oil change, and from start to finish, the process was easy and stress-free. Scheduling my appointment was simple, they communicated with me every step of the way, and everyone I interacted with was genuinely friendly and professional. In addition to changing the engine oil and filter, they lubricated the chassis, checked and set my tire pressures, completed a thorough 45-point inspection, and let me know about any maintenance or repairs that may be needed in the future—without any pressure. I recently moved to the area, so it’s always a little nerve-racking finding a trustworthy auto shop. I’m so glad I found George’s Friendly Auto Service! They’ve definitely earned my business, and I’ll be returning for all of my future maintenance and repair needs. I highly recommend them!

5

First time and treated me well even thought I’m deaf myself.

5

George's friendly auto was very helpful.

5

5

2

I recently visited George's Friendly Auto to get an estimate on replacing the engine in my 2015 Ford F-150. My first impression was very positive. The ladies in the office were friendly, welcoming, and accommodating. The office manager told me she would prepare an estimate and get back to me the following day. When I didn't hear back, I sent a follow-up message requesting an update. Later that day, the office manager returned my call, but I was in a meeting and unable to answer. I called back the next day, and although the office manager was out of the office, another employee provided me with a verbal estimate of approximately $21,000 for the engine replacement. I was surprised by the amount, as it seemed significantly higher than expected. For comparison, I obtained another estimate from a different repair shop for approximately $14,500, which included replacing both the engine and the transmission. Wanting to better understand the difference, I sent another follow-up message requesting a written copy of the estimate so I could compare the parts and labor. Unfortunately, I never received the estimate or any further response. While everyone I interacted with was courteous, the lack of follow-up and the inability to obtain a written estimate left me disappointed. I was hoping for better communication throughout the process. I understand that pricing can vary from one repair shop to another, but clear communication and follow-through are important. Unfortunately, that was not my experience. Lesson learned.

5

Your Team is amazing, quality of work outstanding - Your the Best - and Tilly and her team are exceptional - Love You all - thank you

5

Always a fast, efficient, experience. The staff are kind, courteous, and knowledgeable…like Mira Sorvino in My Cousin Vinny.

5

Very impressed with people in the office. Great attitudes, very knowledgeable and thorough. As for the technicians, everything was completed as expected. They are very good at keeping me informed about issues that are developing which but can be dealt with later as needed. I will return again without hesitation.

5

I love going to George's. They never try to sell services that my car doesn't need. I appreciate that, especially as a single mom. The staff is always friendly and welcoming.

George's Friendly Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call George's Friendly Auto Service (916) 645-6262 if you have any issues in accessing any area of our website.